Privacy Policy
Your Privacy Matters
We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information in line with UK data protection law (UK GDPR and the Data Protection Act 2018).
What We Collect
We collect the following information when you interact with us, including:
- Contact details – name, email, phone number, and address
- Booking information – stay dates, preferences, payment details (processed securely by our payment partners)
- Marketing preferences – if you’ve chosen to receive our newsletter or offers.
How We Use Your Data
We use your information to:
- Manage and confirm your bookings
- Communicate with you about your stay
- Send marketing emails (only if you’ve opted in)
- Meet legal or regulatory requirements
We never sell your data and only share it with trusted partners who help us deliver our services (e.g. payment processors, booking platforms, and email providers).
Your Rights
You have the right to:
- Access, correct, or delete your data
- Withdraw consent for marketing at any time
- Complain to the Information Commissioner’s Office (ICO) if you’re unhappy with how we handle your data
You can contact us at hello@homelylets.com for any data-related requests.
Data Security & Retention
We keep your personal data safe using appropriate technical and organisational measures. Your information is only retained for as long as necessary to fulfil our services or meet legal obligations.
Updates
We may update this policy occasionally. The latest version will always be available on our website.